About Us


What is a CSP?


CSP stands for “Customer Service Point” which is also called a Bank Mitra. Bank mitra is an concept designed under PPP (Public Private Partnership) Where a Bank Mitra or CSP works as a representative or agent of Bank and appointed to provide Banking service to citizens. The Banking services like, Account opening, cash deposit acceptance and cash withdrawal etc.

What are benefits of becoming CSP?


Its an opportunity to work with banks as a Bank Mitra to provide banking services which entitles you for the commission on it. As a Bank Mitra you earn some commission on accounts opening, cash deposit, cash withdrawal, Credit Card payments, Bill Payments, Most important a basic fix pay of Rs. 2000 per month to Rs.5000 per month is being paid to CSP Agents on certain conditions.

Who can become a CSP Agent?


Any Firm, organisation or individual who is 18 and studied 10th can apply and become a CSP or Bank Mitra, apart from this an applicant should have basic computer knowledge. Experience is NOT mandatory but preferred.

Where a CSP can open?


According to Government and Reserve Bank of India circular, a CSP can be opened on every village basis and in urban areas on ward basis.


What are the duties and responsibilities of CSP?


To help citizens to open a saving bank account under different government schemes and policies like “Pradhan Mantri Jan Dhan Yojna”. Acceptance of cash deposit and cash withdrawal, to process “Kisaan Credit Card” Direct benefits transfer and Subsidy transfer etc.


What are the requirements to become CSP?


To become a CSP to any bank you must have following things readily available.

  • Computer (Desktop or Laptop)
  • Internet connectivity (Broadband, Modem or Dongle)
  • Printer (Along with Scanner)
  • Minimum 100 SQFT office space